Shipping policy

Shipping policy

ASHE Color Studio sells printed coloring books only. We do not sell digital downloads.

Where we ship

We ship to the United States, the United Kingdom, Switzerland, Norway and the countries of the European Union. The destinations available are shown at checkout.

Printed on demand

Every book is printed on demand by our print partner, Lulu, after you place your order. Delivery time is therefore the printing time plus the shipping time to your address. Typical delivery times after printing are: United Kingdom 6-9 working days; European Union 9-18 working days; Switzerland and Norway 15-18 working days. The estimate for your address is shown at checkout. Delivery times are estimates and are not guaranteed.

Shipping costs

Shipping costs depend on your destination and the number of books in your order, and are shown at checkout before you pay. Orders are limited to 8 books (4 books for Switzerland and Norway). If you would like to order more, please contact us.

Tracking

When your order ships, you will receive a confirmation email with tracking information when the carrier provides it.

Customs and taxes

Orders shipped to countries outside the European Union (for example the United Kingdom, Switzerland, Norway or the United States) may be subject to import duties or taxes charged by your local customs authority. These are the customer's responsibility.

Damaged or incorrect orders

If your book arrives damaged, misprinted or is not the one you ordered, contact us at asheeditions@gmail.com within 30 days of the shipment date with your order number and photos, and we will arrange a replacement or refund.

Contact

asheeditions@gmail.com